| 2.
Where is the Vehicle Security Care plan
honored? The Vehicle Security Care plan is good at any
licensed repair facility in the US or Canada. You can choose
any licensed repair facility that you want. Vehicle Security
Care will pay the repair shop directly for any covered repairs above
your selected deductible. See the sample policy Terms &
Conditions for more information.
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| 3. What does the plan cover? There are up to four coverage plans
available. Generally, the plan will cover parts and labor to
repair a covered component due to mechanical breakdown.
See the sample policy for plan details.
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| 4.
How can I be sure future claims will be paid?
The companies behind the coverage have been
providing extended service plans for 40 years and together are one
of the world's largest independent providers and administrators of
consumer product warranties.
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| 5.
What vehicles are eligible for the plan? New and used vehicles with at least one month
and 1,000 miles remaining on the original manufacturer's warranty
are eligible. Any recently purchased used vehicle is also
eligible. Most vehicles that are up to 9 years old and have
less than 100,000 miles on the odometer are eligible for
the Vehicle Security Care plan. This includes most
domestic and import cars and light trucks. Commercial vehicles
are not eligible.
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| 6.
What kind of vehicles are NOT eligible? The following vehicles are not eligible for
the Vehicle Security Care plan: Commercial use; non-US
specification (gray market); vehicles over 9 years old; vehicles
with over 100,000 miles; parts modified from original equipment;
vehicles with non-standard titles (lemon, salvage, etc).
Certain restrictions apply to specific makes and models. These
will be displayed on the online quote.
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| 7.
Does my car have to be inspected to be covered by the plan? No. If you meet the general eligibility
requirements, your vehicle does not need to be inspected.
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| 8.
When does coverage begin and end? This is an ADD ON
mileage and term plan. That means that coverage begins on the
date and mileage that purchase coverage. For example, if you
have 24,000 miles on your car at time of purchase and select a
36,000 mile term, coverage will last until your car has 60,000 miles
on the odometer or until the time portion of the term has expired,
whichever comes first..
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| 9.
Can I transfer the plan if I sell my car? Yes. The plan may be transferred to a
new purchaser who will be covered for the remaining portion of the
original plan. There is a nominal transfer charge that is
typically paid by the purchaser. Please see state specific
terms for more details.
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| 10.
What are the payment options?
You may choose to pay in full or in
installments. The price shown is the "exact cost" directly
from Vehicle Security Care. While some competitors claim to
offer a No Interest Payment Plan, they may actually build a finance
charge into the price of the warranty. We don't do that.
When we do offer a payment plan, any finance charges will be shown
separately from the price of the warranty so you can decide which
option is best for you.
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| 11.
What do I do when I have a claim? When you have a claim, you may take your
vehicle to any licensed repair facility of your choice. Notify
the shop that you have an Vehicle Security Care extended service
plan. On your plan documents, you will have a toll free claim
phone number. The shop will call the claim department when
your vehicle arrives to begin the claim process. Once the
problem is diagnosed, they will call for approval. When the
work is done, they call the claim department a final time for
payment. You can then pick up your car and will only have to
pay the selected deductible.
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